HELP CENTER

What should I do if my Truly Roaming internet stops working in Ukraine?

Updated April 22, 2026

If your Truly Roaming internet service experiences an issue in Ukraine, first try restarting your device. If that doesn't resolve it, connect to any available Wi-Fi network, such as at a coworking space in Odesa or a hotel in Dnipro. Then, immediately reach out to our 24/7 support team via WhatsApp or email. They are equipped to troubleshoot and get you back online quickly.

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