HELP CENTER

What if my data runs out while I'm in Mexico with HotelESIM?

Updated April 22, 2026

Should you find yourself needing more data during your stay in Mexico, topping up your HotelESIM is a straightforward and convenient process. You won't need to reinstall anything or scan a new QR code. Simply log into your HotelESIM account, and you'll be able to easily purchase an additional data package. This allows you to quickly replenish your data and maintain uninterrupted connectivity, ensuring your HotelESIM continues to be a reliable backup to your hotel's Wi-Fi, whether you're exploring Cancún, Cabo San Lucas, or Puerto Vallarta.

Was this answer helpful?

READY?

Get an eSIM in 60 seconds

Pick a destination, scan the QR, you're online.

Browse destinations