Activating your eSIM Wings is designed to be as simple as planning your next adventure! First, you'll receive a QR code via email; we recommend scanning this code (usually found under your phone's 'Mobile Data' or 'Cellular' settings) while you still have reliable Wi-Fi, ideally before you even leave home. Your eSIM profile will install. The second step is activation, which happens automatically the moment your device connects to a local network in your destination, like in Paris. Then, you're free to roam!
HELP CENTER
What are the steps to activate my eSIM Wings after purchasing it?
Updated April 22, 2026
Was this answer helpful?
Related questions
Other answers in this topic that travelers found useful.
What if I encounter connection issues with my NorthESIM?
Should you experience any connectivity challenges with your NorthESIM, our dedicated support team is available to assist you. We pride ourse…
Read answerWhich devices support eSIM?
Most modern smartphones from Apple, Samsung, and Google are eSIM compatible. To confirm your specific model, please check our complete list …
Read answerCan I keep my physical SIM active?
Yes, absolutely! With Dual SIM technology, you can keep your existing physical SIM card active right alongside your WestESIM eSIM. Our Recom…
Read answerCan I make calls and send SMS with WestESIM?
WestESIM plans are primarily data-only packages . This means they do not include a local phone number for making traditional calls or sendin…
Read answerCan I top up or extend my WestESIM plan?
Yes, you can easily top up your active WestESIM plan. Just log in to the "My eSIMs" section on our website and choose the eSIM you want to e…
Read answer