4 FAQs about Indonesia eSIMs
Real questions, plain answers — picked from our Indonesia support inbox.
Does this Truly Roaming plan cover neighboring Malaysia (Johor Bahru) or other Asian countries (Thailand, Indonesia)?
This particular Truly Roaming plan is designed for connectivity exclusively within Singapore . If your itinerary includes crossing borders, for instance, into Johor Bahru in Malays…
Does Indonesia eSIM connect to Telkomsel?
To give you the best coverage in this vast archipelago, our eSIM connects to Indonesia’s premium Tier-1 networks, typically Telkomsel or XL Axiata . Telkomsel is widely regar…
What's the best time to activate my Truly Roaming eSIM for my arrival in Indonesia?
To guarantee day-one connectivity for your remote work, activate your Truly Roaming eSIM before you even board your flight to Indonesia. Scanning the QR code while you still have a…
If my internet connection falters in Indonesia, how can I contact Truly Roaming support?
Should you experience any connectivity issues with your Truly Roaming eSIM in Indonesia, simply connect to any available Wi-Fi network – a café in Ubud or your hotel in Jakarta wil…
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